NEXTEP Success Stories

An innovative restaurant concept incorporates kiosks into its efforts to connect with customers.
By Emily Wheeler, Contributing editor, KioskMarketplace.com

Boston’s TD Garden concessions are operated by Delaware North Companies and has served more than 25 million fans since 1995. DNC turned to NEXTEP SYSTEMS for a self-service solution to allow customers to order and pay, getting the fans back to the action quickly, while providing consistent upsell and better service.

NEXTEP Self Order Kiosks boosted sales at Nittany Minit Marts by nearly ten percent. Read the case study hereSelf-order Kiosks Help Boost Food Sales at MinitMartFoodservice sales at Nittany MinitMart have risen nearly 10 percent since the company deployed NEXTEP’s self-order kiosks.

Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service. But the well-established grocery chain had a problem: how to break tradition.

Hard Rock Hotel and Casino had doubts about the feasibility of self service check in/out kiosks based on early efforts by several vendors. NEXTEP SYSTEMS overcame the challenges and concerns, delivering a system that exceeded all expectations.
Read the full story of how NEXTEP delivered quick for ROI for Hard Rock Hotel and Casino here.NEXTEP Check-In Technology Helps Hard Rock Hotel and Casino Biloxi Win BigNEXTEP SYSTEMS provided kiosks to the popular hotel and gaming destination …

Keeping people out of lines and at the gaming tables is a top priority of IP Casino Resort and Spa. Self service kiosks by NEXTEP SYSTEMS provide easy integration with the casino’s MICROS POS. Read how the industry’s only split-tender kiosks reduce lines and deliver ROI at this Mississippi casino here. Self-Service Payments Speed Lines at Mississippi Casino With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses, and reduced wait times for patrons.

Boar’s Head Deli, Concessions International and NEXTEP SYSTEMS worked together to overcome challenges for a successful self-order solution at Detroit’s McNamara Terminal. Read the case study here.Technology from NEXTEP SYSTEMS helps restaurant increase ticket averages.

Delaware North Companies turned to NEXTEP SYSTEMS to increase customer orders with digital menu boards at Popeyes Louisiana Kitchen and Coffee Bean & Tea Leaf concepts at Detroit’s MacNamara Terminal. Read the case study of how NEXTEP’s digital menu boards integrate seamlessly with MICROS POS and help attract customers in a busy airport here.

College dining halls can be extremely hectic. Hundreds or even thousands of meals must be prepared and served each day, and hungry students must cram studying and eating into short breaks between classes

Motor City Casino Hotel in Detroit needed a self-service kiosk solution for three of its restaurants that suffered from overcrowding around the cashiers, large customer queue lines, and high workforce costs. NEXTEP SYSTEMS developed a solution that features the industry’s only split-tender capability. Read the how the installation paid for itself in just a few months here.Self-service kiosk solution at Detroit casino provides swift service and no wait for patrons